Refund and Returns Policy

Introduction

This Refund and Returns Policy outlines the terms and conditions for returns and refunds on purchases made from our website, https://www.worivo.store. By making a purchase, you agree to comply with this policy. Please read it carefully to understand your rights and responsibilities.

Eligibility for Returns

To be eligible for a return, the item must be in its original condition, unused, and in the original packaging. You must initiate the return process within 30 days of the purchase date. We reserve the right to refuse returns that do not meet these criteria.

Non-Returnable Items

Certain items are not eligible for return, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items
• Items marked as final sale

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Shipping costs are non-refundable, unless the return is due to an error on our part.

Late or Missing Refunds

If you have not received your refund within the specified time, first check your bank account again. Then contact your credit card company or bank, as it may take some time before the refund is officially posted. If you have done this and still have not received your refund, please contact us at [email protected] or +1 (206) 785-3159.

Exchanges

We only replace items if they are defective or damaged upon receipt. If you need to exchange an item for the same product, contact us at [email protected] with your order details and the reason for the exchange.

Shipping for Returns

You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it takes for your exchanged product to reach you may vary.

Contact Information

If you have any questions about this policy or need assistance with a return or refund, please contact us:

• Email: [email protected]
• Phone: +1 (206) 785-3159
• Address: 845 West 23rd Court, Seattle, Washington 98140, United States

Policy Changes

We may update this Refund and Returns Policy from time to time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.